Voice & Connectivity

In an increasingly digital world, it’s important your business is ready for every scenario – connecting to colleagues and clients at the touch of a button.

Looking for a new or better phone system to help with your new hybrid working practices? You may already be using it. Microsoft Teams Phone allows you to do everything you’d expect from a modern cloud telephony platform, all delivered via the familiar teams’ interface.

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Teams phone is tightly integrated into your existing Microsoft 365 technology stack so it’s easy to use and if you’re already using Teams meetings you won’t need any new hardware, just your computer, phone, or tablet.

Teams phone allows you to dial out onto the public telephone network right from your chosen device and receive incoming calls directly to whichever device you’re using.

Teams phone is tightly integrated into your existing Microsoft 365 technology

You can take advantage of the following amazing features to help your business communicate professionally.

Intelligent call routing – route calls based on your outlook presence
Call queuing and routing – deliver calls to everyone or certain individuals based on time of day or caller choices.
Answer calls on any device via the teams’ app
Utilise call groups and DDI numbers so you never have to give out your mobile number
Easily transfer calls around your business regardless of where your team is working
Person or group voicemails transcribed to email or sent as audio attachments

Seamless Integration with Office 365

One major advantage of Microsoft Teams is how it integrates with Office 365, this makes the whole process of hybrid working much simpler.

Microsoft Teams allows you to work collaboratively using Office apps such as Word, Excel, PowerPoint, and OneNote without leaving Teams. At its core, Microsoft Teams is a tool for collaboration and teamwork. It’s a powerful tool for any company that’s looking for greater freedom and flexibility.

There are more facilities on Teams than many people realise, giving you a better informed and connected workforce. These solutions allow employees to carry out tasks quickly with all the information and facilities they need at their fingertips.